Shannon Cox serves as Vice President of Operations at Isaacs & Isaacs, P.S.C., bringing over 26 years of experience in the legal industry to her leadership role. A strategic and results oriented executive, Shannon is instrumental in driving operational excellence across the firm, ensuring that every department functions with precision, purpose, and efficiency.

In her position, Shannon leads the coordination and optimization of workflows across key areas including case management, litigation, and settlement. Her hands on leadership style and dedication to continuous improvement enable the firm to deliver exceptional service while scaling operations to support sustained growth. She partners closely with senior leadership to implement initiatives that strengthen internal systems and enhance the overall client experience.

With a foundation in medical coding, Shannon brings a valuable perspective to personal injury. Her understanding of medical processes and terminology supports more accurate case evaluations and improves the firm’s ability to advocate effectively for clients dealing with serious injuries.

Shannon is known for fostering a culture of accountability, collaboration, and professional development. Her ability to unite teams around a shared mission advocating for individuals impacted by life changing accidents makes her a driving force behind Isaacs & Isaacs’ commitment to justice and client care.

A graduate of ATA College, Shannon is passionate about building high performing teams and creating a work environment that empowers both staff and clients. Outside of work, she enjoys traveling, spending quality time with her family, and watching college basketball.