Cheyne M. Jackson serves as Chief Operating Officer at Isaacs & Isaacs, bringing over 15 years of executive management and marketing leadership to the firm. A strategic visionary and hands-on operator, Cheyne drives the firm’s growth by aligning creative, data-driven decision-making with operational excellence.

With a proven track record of delivering top-line results, Cheyne has led transformative initiatives across diverse industries, always with a focus on efficiency, innovation, and client impact. His robust background spans C-suite operations, branding, analytics, and marketing, allowing him to develop and execute firmwide strategies that engage audiences, optimize performance, and amplify reach.

Cheyne leads with a collaborative, high-energy approach—prioritizing inclusion, team health, and talent retention to ensure long-term success. He believes that real growth comes from empowering underrepresented voices and building culture around purpose and performance. An insightful listener and relentless strategist, Cheyne excels at turning complex challenges into actionable goals grounded in organizational values and client data.

Educated at NYU with a degree in Business Administration and FIDM with a focus in Fashion Merchandising, Cheyne blends creative edge with operational precision. Cheyne’s innovative nature and keen eye reflects his drive to push boundaries while staying grounded in excellence.

“Advance always, in all ways”

“I’ve had the pleasure of knowing Cheyne’s work for years,” says Founder Darryl Isaacs. His commitment to excellence and innovation is unmatched, and I’m excited to partner with him as we continue growing and advocating for our clients.”

Cheyne is dedicated to leading Isaacs & Isaacs into its next era; strengthening our presence, expanding our impact, and ensuring every client receives the care and results they deserve.

As Chief Growth Officer at Isaacs & Isaacs, Haley O’Neal brings nearly a decade of experience leading strategic initiatives across marketing, intake, and IT operations. Her role focuses on driving sustainable growth, enhancing operational efficiency, and aligning cross-functional efforts to strengthen the firm’s impact and reach.

Before transitioning into the legal industry, she served as a Media Planner & Buyer at two prominent advertising agencies, where she managed high-profile campaigns across diverse sectors, including healthcare, banking, spirits, and entertainment. This background equipped her with a deep understanding of consumer behavior, performance marketing, and multi-channel strategy—skills she has successfully adapted to the unique demands of legal services.

In addition to her work within the firm, she has contributed to the broader legal community through her involvement with Brain Trust Legal Group, an organization led by Darryl Isaacs that assisted in the development of legal mastermind groups that foster collaboration and knowledge-sharing among growth-focused law firm leaders.

She is especially passionate about building high-performing teams and creating the systems and infrastructure that enable them to thrive. What motivates her most is the opportunity to expand the firm’s ability to help individuals who are navigating some of the most challenging moments of their lives. Her work is driven by the belief that effective growth isn’t just about numbers—it’s about making a greater difference for more people.

She earned her Bachelor’s degree from the University of Southern Indiana, where she laid the foundation for her career in strategy, communications, and leadership.

Outside of work, she enjoys spending time with her family, traveling, and being outdoors—activities that provide balance, inspiration, and perspective.

Shannon Cox serves as Vice President of Operations at Isaacs & Isaacs, P.S.C., bringing over 26 years of experience in the legal industry to her leadership role. A strategic and results oriented executive, Shannon is instrumental in driving operational excellence across the firm, ensuring that every department functions with precision, purpose, and efficiency.

In her position, Shannon leads the coordination and optimization of workflows across key areas including case management, litigation, and settlement. Her hands on leadership style and dedication to continuous improvement enable the firm to deliver exceptional service while scaling operations to support sustained growth. She partners closely with senior leadership to implement initiatives that strengthen internal systems and enhance the overall client experience.

With a foundation in medical coding, Shannon brings a valuable perspective to personal injury. Her understanding of medical processes and terminology supports more accurate case evaluations and improves the firm’s ability to advocate effectively for clients dealing with serious injuries.

Shannon is known for fostering a culture of accountability, collaboration, and professional development. Her ability to unite teams around a shared mission advocating for individuals impacted by life changing accidents makes her a driving force behind Isaacs & Isaacs’ commitment to justice and client care.

A graduate of ATA College, Shannon is passionate about building high performing teams and creating a work environment that empowers both staff and clients. Outside of work, she enjoys traveling, spending quality time with her family, and watching college basketball.

Brian Wiest brings more than 25 years of professional experience to his role as Finance Controller at Isaacs & Isaacs, with a strong foundation in accounting and financial leadership. With extensive expertise in the legal, public accounting, and healthcare industries, Brian plays a vital role in optimizing the firm’s financial strategy, ensuring accuracy, efficiency, and long-term fiscal health.

A graduate of Beaver College with a Bachelor’s degree in Accounting, Brian is known for his ability to identify cost-saving opportunities, streamline processes, and drive smarter financial decisions. His passion lies in improving systems to operate better, faster, and more efficiently—always with the goal of supporting the firm’s mission and helping the team thrive.

At Isaacs & Isaacs, Brian is a trusted voice at the leadership table, respected for his practical insights and problem-solving mindset. He is motivated by a shared commitment to excellence and believes that hard work, when paired with a strong team and visionary leadership, leads to lasting success.

“Hard work equals success and that success and hard work is rewarding”

Outside of work, Brian is dedicated to his community, coaching youth sports and volunteering at his church. In his free time, he enjoys watching his kids’ games, working out, skiing, and relaxing down the shore.

Brian is passionate about contributing to a firm where his knowledge is valued and where every improvement he makes supports the overall growth and success of the organization. His drive to achieve greatness is fueled by the impact his work has on the firm and the clients it serves.